Returns & Refunds Policy
At TTRacing, we want you to be fully satisfied with your ergonomic setup; if your purchase doesn't meet your expectations, you can initiate a return within 14 days of delivery. All returned items must be in their original packaging and unassembled condition to qualify for a full refund.
Return Process
- 1.Submit a Request
Contact our support team via email or through our online portal with your order number and reason for return.
- 2.Wait for Approval
Our team will review your request within 48 hours and provide a Return Merchandise Authorization (RMA) number and shipping instructions.
- 3.Pack and Ship
Securely pack the chair in its original box, ensuring all components are protected, and drop it off at the designated courier point.
- 4.Inspection and Refund
Once we receive and inspect the item for damages, your refund will be processed to your original payment method within 7-10 business days.
